As jacks of all trades, handymen are the answer to customers’ most common and coveted services, from electrical and plumbing work to paint and garden needs. To efficiently conquer these various home improvement, maintenance and repair customer requests, handyman businesses should boast a robust collection of tools.
Fortunately, with the right toolbox, any customer request is possible. For those running a handyman business or managing handyman technicians, be sure these essential tools are readily available before heading to the next job.
1. Painting Tools
Whether a customer wants their wood deck stained or their bedroom updated with a fresh coat of paint, handyman services should expect routine service requests for paint jobs. However, paint jobs can vary significantly depending on a customer’s specific desires. To ensure customer satisfaction and technician readiness for any upcoming paint request, be sure to keep these paint tools on hand:
- Paint sprayers, brushes and rollers with extension pole
- Paint bucket and roller trays
- Putty knife and hole repair
- Paint remover
- Paint scrapers
- Painter’s tape
- Drop cloth
- Step ladder
2. Plumbing Tools
Leaky faucets, new toilet installs and shower head replacements are just some of the simple plumbing jobs handyman companies encounter daily. Unlike paint jobs, plumbing repair and replacement work can throw unexpected curveballs, especially when technicians discover in-depth issues once on the job. To be prepared for any plumbing repair or replacement request a customer may have, ensure these essential plumbing tools are stocked up on:
- Wrenches, including pipe, basin, adjustable and faucet keys
- Plungers, hand auger and snake machine
- PEX pipe expander and fittings
- Hacksaw and pipe cutters
- Soldering torch
- Sealing tape
- Borescope
3. Electrical Tools
Though wiring an entirely new electrical system is a bit out of the typical handyman scope of work, simple electrical jobs are common on the job. Faulty light switch repairs, light fixture replacements and ceiling fan installations are often in high demand. To efficiently complete any electrical request — and ensure the safety of both customers and technicians — keep these tools stored in the work truck:
- Pliers and screwdrivers
- Insulated gloves
- Wire strippers
- Electrical tape
- Voltage tester
- Electric drill
- Fishing rods
- Cable ties
- Level
4. Home Exterior Tools
Many home exterior needs can be quickly completed through a handyman service. Typical requests a customer may have when dealing with their home’s exterior include fence installation and repair, gutter repair and cleaning, home siding replacement and repair, and power washing. To ensure a customer’s home will look better than when you first arrived, be sure this array of home exterior tools are readily available for technicians:
- Gutter cleaning scoop and brush
- Shovels and post hole diggers
- Gutter crimper and punches
- Electric circular saw
- Hammer and nails
- Siding zip tool
- Cordless drill
- Siding cutter
- Utility knife
- Nail gun
5. Safety Tools
The wide rang of job types a handyman company faces daily comes with multiple safety risks. From the risk of electrocution during electrical work to cuts and burns when tackling plumbing work, the numerous dangers a handyman faces daily calls for multiple forms of safety tools. Furthermore, as we continue to navigate the COVID-19 pandemic, additional safety tools must also remain on hand to protect the health of both customers and technicians. To keep everyone safe, no matter what the job type is, ensure you’re well stocked on these safety tools:
- Puncture resistant boots and shoe covers
- Safety goggles and earmuffs
- Hand and surface sanitizer
- Latex and insulated gloves
- Heat resistant mats
- Surgical face masks
- Fire extinguisher
- First-aid kit
- Dusk masks
- Knee pads
- Hard hats
6. Clean Up Tools
The quickest way to an unhappy customer is by leaving a mess behind after finishing the job. To uphold exceptional levels of customer service and satisfaction, you must ensure your technicians leave their work areas in flawless condition before departing from the job site. This extra step demonstrates a high level of professionalism to your customers, leading to potential referrals and future work. To maintain this level of excellence, be sure technicians have access to these essential cleaning tools:
- Degreasing and descaling solution
- Disposable sponges and rags
- Surface cleaner and polisher
- Broom and dustpan
- Scrubbing brush
- Mop and bucket
- Carpet cleaner
- Trash-bags
- Shop vac
Stay Equipped for Any Customer’s Handyman Request
The sheer amount of customer requests a handyman business encounters daily can become overwhelming — fast. To ensure you never skip a beat while running your business, turn to FieldPulse. With FieldPulse’s business management software, you can easily schedule jobs, collect customer contact and payment information, and even communicate with your techs all from the app, so you can rest easy that your operations are running at peak performance no matter where your day takes you. Schedule a free demo today and discover how FieldPulse can help you streamline your business’ operations.
